TL;DR - Quick Answer
To report scam calls in Pakistan: File a complaint with PTA (0800-55055 or complaint.pta.gov.pk), report to FIA Cyber Crime (fia.gov.pk/cybercrime), and use TrueCally.com to warn the community. This guide provides complete step-by-step instructions for all reporting methods.
Introduction: The Rising Threat of Scam Calls in Pakistan
Scam calls and fraud numbers have become a major problem in Pakistan. According to recent reports, Pakistani mobile users receive millions of fraudulent calls monthly, ranging from fake prize notifications to sophisticated banking scams. Knowing how to report scam calls in Pakistan is crucial for protecting yourself and helping authorities combat this growing menace.
This comprehensive guide will teach you everything about how to report scammer in Pakistan, how to report fraud number to cyber crime, and all the official channels available for reporting scam numbers, fraudulent websites, and cyber criminals in 2026.
Whether you've received a suspicious call, encountered a scammer number, or fallen victim to fraud, this guide provides step-by-step instructions for taking action and protecting others.
Why Reporting Scam Calls is Important
Before we dive into how to report scam calls in Pakistan, understand why reporting is crucial:
🛡️ Protect Others - Your report helps warn other potential victims
⚖️ Legal Action - Authorities can take action against scammers
📊 Track Patterns - Helps identify organized fraud networks
🚫 Block Numbers - Reported numbers can be blocked by operators
💰 Prevent Financial Loss - Stops scammers from targeting more people
📈 Build Database - Creates a national fraud prevention system
Types of Scams to Report in Pakistan
Understanding what constitutes a scam helps you know when to report scammer in Pakistan:
1. Phone Call Scams
Fake prize/lottery calls from "Jazz", "Telenor", "Ufone"
Bank verification scams asking for PIN/OTP
NADRA/CNIC update frauds
Fake job offers requiring registration fees
Investment scheme frauds
Impersonation of government officials
2. SMS/Text Message Scams
Fake bank alerts with phishing links
Prize winner notifications
Urgent payment requests
Fake delivery notifications
3. Online/Website Scams
Fake e-commerce websites
Phishing websites mimicking banks
Fraudulent investment platforms
Fake job portals
4. Social Media Scams
Facebook Marketplace frauds
Instagram shop scams
WhatsApp business frauds
Fake profiles impersonating businesses
How to Report Scam Calls in Pakistan: Official Channels
Here are all the official ways to report scam calls in Pakistan:
Method 1: Pakistan Telecommunication Authority (PTA)
PTA is the primary authority for how to report scam calls in Pakistan. They regulate all telecom operators and can take immediate action.
📞 PTA Complaint Hotline
Call: 0800-55055 (Toll-Free)
Available: Monday to Friday, 9 AM - 5 PM
What to Report: Spam calls, fraud numbers, telemarketing harassment
🌐 PTA Online Complaint Portal
Website: complaint.pta.gov.pk
Step-by-Step Process:
Visit complaint.pta.gov.pk
Click on "Register Complaint"
Select complaint category: "Unsolicited/Spam Calls"
Enter the scammer's phone number
Provide details: date, time, nature of scam
Upload evidence (screenshots, recordings if available)
Submit your CNIC number for verification
Receive complaint tracking number
Track status online using tracking number
📧 PTA Email
Email: complaint@pta.gov.pk
Include: Your contact details, scammer's number, incident description, evidence
Method 2: FIA Cyber Crime Wing
For serious fraud cases, especially involving financial loss or cyber crimes, report scammer to cyber crime through FIA:
🌐 FIA Cyber Crime Online Portal
Website: fia.gov.pk/cybercrime
Step-by-Step Process:
Visit fia.gov.pk/cybercrime
Click "Report a Complaint"
Select complaint type:
"Online Fraud" for financial scams
"Cyber Harassment" for threatening calls
"Phishing" for fake websites
Fill in complainant details (name, CNIC, contact)
Enter suspect information (phone number, website, etc.)
Describe the incident in detail
Upload supporting documents:
Screenshots of messages
Call recordings (if legal)
Bank transaction details
Any other evidence
Submit and receive complaint reference number
FIA will investigate and contact you
📞 FIA Cyber Crime Helpline
Call: 9911 (From any network)
Available: 24/7
For: Urgent cyber crime reporting
🏢 FIA Cyber Crime Offices
Visit nearest FIA Cyber Crime Circle office in:
Islamabad: FIA Headquarters, G-9/4
Karachi: FIA Sindh Zone, Saddar
Lahore: FIA Punjab Zone, Shadman
Peshawar: FIA KPK Zone, University Road
Quetta: FIA Balochistan Zone, Jinnah Road
Method 3: Mobile Network Operators
Report directly to your mobile operator to report fraud calls in Pakistan:
📱 Jazz Customer Care
Call: 111 (From Jazz) or 0300-0000-111
SMS: Send "UNSUB SPAM" to 230
Website: jazz.com.pk/customer-care
📞 Telenor Customer Care
Call: 345 (From Telenor) or 0345-0000-345
App: My Telenor App > Help & Support
Website: telenor.com.pk/support
📲 Zong Customer Care
Call: 310 (From Zong) or 0310-0000-310
Website: zong.com.pk/contact-us
☎️ Ufone Customer Care
Call: 333 (From Ufone) or 0333-0000-333
Website: ufone.com/customer-care
Method 4: State Bank of Pakistan (For Banking Frauds)
If the scam involves banking fraud, report fraud number to cyber crime and also contact SBP:
Helpline: 021-111-727-273
Email: consumer.complaints@sbp.org.pk
Website: sbp.org.pk/complaints
Method 5: TrueCally Community Reporting
Help the community by reporting on TrueCally:
Visit TrueCally.com
Search for the scammer's number
Click "Report as Spam/Scam"
Select scam type and add details
Your report helps warn other users instantly
How to Report Scammer Number in Pakistan: Detailed Guide
When you need to report scammer number in Pakistan, follow this comprehensive process:
Step 1: Document Everything
Before reporting, gather all evidence:
📱 Phone Number: Note the complete number with country code
📅 Date & Time: When did the scam call occur?
💬 Conversation Details: What did the scammer say?
📸 Screenshots: Capture SMS messages, WhatsApp chats
🎙️ Call Recordings: If you recorded the call (check legality)
💰 Financial Details: Any money transferred or requested
🌐 Websites/Links: Any URLs shared by scammer
Step 2: Verify It's Actually a Scam
Before reporting, confirm it's fraudulent:
Search the number on TrueCally.com
Check if others reported it as scam
Verify with the claimed organization directly
Look for red flags (urgency, money requests, threats)
Step 3: Report to Multiple Authorities
For maximum impact, report to:
PTA - For telecom-related action
FIA Cyber Crime - For legal investigation
Your Mobile Operator - For immediate blocking
TrueCally - To warn the community
Local Police - If you suffered financial loss
Step 4: Follow Up
Keep complaint reference numbers
Track status online regularly
Respond to any queries from authorities
Provide additional evidence if requested
How to Report Scammer Website in Pakistan
For how to report scammer website or report fraud website, follow these steps:
Identifying Fraudulent Websites
Red flags of scam websites:
🔒 No HTTPS/SSL certificate
📝 Poor grammar and spelling errors
💰 Unrealistic offers or prices
📧 Suspicious email addresses
🏢 No physical address or contact details
⚠️ Pressure tactics (limited time offers)
💳 Unusual payment methods only
Reporting Process for Fraudulent Websites
1. Report to FIA Cyber Crime
Visit fia.gov.pk/cybercrime
Select "Phishing" or "Online Fraud"
Provide complete website URL
Include screenshots of the fraudulent site
Describe how it's misleading users
Attach any transaction evidence
2. Report to Google Safe Browsing
Enter the fraudulent website URL
Submit the report
Google will review and potentially block the site
3. Report to Domain Registrar
Use WHOIS lookup to find domain registrar
Contact registrar's abuse department
Provide evidence of fraudulent activity
Request domain suspension
4. Report to Hosting Provider
Identify the web hosting company
Contact their abuse/compliance team
Provide detailed complaint with evidence
Request site takedown
How to Report Scam Emails in Pakistan
For how to report scam emails, follow these guidelines:
Identifying Phishing Emails
📧 Sender email doesn't match official domain
🔗 Suspicious links or attachments
⚠️ Urgent action required messages
💰 Requests for personal/financial information
📝 Generic greetings ("Dear Customer")
🎯 Too good to be true offers
Reporting Scam Emails
1. Report to Your Email Provider
Gmail:
Open the email
Click three dots menu
Select "Report phishing"
Outlook/Hotmail:
Select the email
Click "Report" > "Phishing"
Yahoo Mail:
Select the email
Click "More" > "Report as phishing"
2. Report to FIA Cyber Crime
Forward the email to: complaint@nr3c.gov.pk
Include full email headers
Describe the scam attempt
File online complaint at fia.gov.pk/cybercrime
3. Report to Anti-Phishing Working Group
Forward suspicious emails to: reportphishing@apwg.org
This helps global anti-phishing efforts
How to Report Fraud Number to Cyber Crime: Complete Process
Detailed guide on how to report fraud number to cyber crime in Pakistan:
When to Report to FIA Cyber Crime
Report to FIA when:
💰 You suffered financial loss
🏦 Banking/credit card fraud involved
🔐 Identity theft occurred
⚠️ Threats or blackmail received
📱 Sophisticated cyber crime detected
🌐 Multiple victims involved
Required Information for FIA Report
Information Type | Details Required |
|---|---|
Personal Details | Full name, CNIC, address, contact number, email |
Suspect Information | Phone number, name (if known), any other identifiers |
Incident Details | Date, time, method of contact, conversation details |
Financial Loss | Amount, transaction details, bank account information |
Evidence | Screenshots, recordings, bank statements, emails |
FIA Investigation Process
Complaint Registration: Your complaint is logged in the system
Initial Review: FIA reviews the evidence (2-3 days)
Investigation: Cyber crime experts investigate (1-4 weeks)
Suspect Identification: Tracing the scammer's identity
Legal Action: FIR filed if sufficient evidence
Prosecution: Case proceeds to court if warranted
How to Report Scam in Pakistan: Quick Reference Guide
Quick reference for how to report scam in Pakistan based on scam type:
📞 Phone Call Scams
Primary: PTA (0800-55055 or complaint.pta.gov.pk)
Secondary: Mobile operator customer care
Community: TrueCally.com
💰 Financial Fraud
Primary: FIA Cyber Crime (fia.gov.pk/cybercrime or 9911)
Secondary: State Bank of Pakistan (021-111-727-273)
Tertiary: Your bank's fraud department
Legal: Local police station (FIR)
🌐 Website/Online Scams
Primary: FIA Cyber Crime (fia.gov.pk/cybercrime)
Secondary: Google Safe Browsing
Tertiary: Domain registrar/hosting provider
📧 Email Scams
Primary: Your email provider (Report phishing)
Secondary: FIA Cyber Crime (complaint@nr3c.gov.pk)
Global: Anti-Phishing Working Group
Common Scam Scenarios and How to Report Them
Real-world examples of how to report scam numbers in Pakistan:
Scenario 1: Fake Prize Call
Scam: "Congratulations! You've won PKR 10 lakh from Jazz lottery!"
Action:
Don't engage or share any information
Note the caller's number
Report to PTA: 0800-55055
Report on TrueCally.com
Block the number on your phone
Scenario 2: Bank OTP Scam
Scam: "Your account will be blocked. Share the OTP we just sent."
Action:
Never share OTP codes
Hang up immediately
Call your bank's official number
Report to FIA Cyber Crime: 9911
Report to State Bank: 021-111-727-273
File complaint at fia.gov.pk/cybercrime
Scenario 3: Fake Job Offer
Scam: "Work from home, earn PKR 50,000/month. Pay PKR 5,000 registration."
Action:
Don't pay any registration fees
Document all communication
Report to FIA Cyber Crime online
Report to PTA if contacted via phone
Warn others on TrueCally
Scenario 4: Investment Fraud
Scam: "Invest PKR 10,000, get PKR 50,000 in 30 days!"
Action:
Don't invest in unregistered schemes
Check SECP registered companies
Report to FIA Cyber Crime
Report to SECP: secp.gov.pk
File FIR if money already lost
What Happens After You Report a Scam?
Understanding the process after you report scammer number in Pakistan:
PTA Action Timeline
Day 1-2: Complaint registered and assigned tracking number
Day 3-5: Investigation initiated, operator contacted
Day 7-14: Number may be temporarily suspended
Day 15-30: Permanent action if multiple complaints received
Ongoing: Number added to spam database
FIA Cyber Crime Action
Week 1: Complaint review and evidence assessment
Week 2-4: Digital forensics and suspect tracing
Month 2: Suspect identification (if possible)
Month 3+: Legal proceedings if warranted
Mobile Operator Response
Immediate: Complaint logged in system
24-48 hours: Number flagged for monitoring
3-7 days: Temporary suspension if verified scam
Permanent: Number blocked if multiple reports
Legal Consequences for Scammers in Pakistan
When you report scammer to cyber crime, here's what scammers face:
Applicable Laws
Prevention of Electronic Crimes Act (PECA) 2016
Section 3: Unauthorized access (up to 3 years imprisonment)
Section 4: Cyber stalking (up to 3 years imprisonment)
Section 20: Fraudulent electronic transactions (up to 7 years)
Pakistan Penal Code (PPC)
Section 419: Cheating by personation
Section 420: Cheating and dishonestly inducing delivery of property
Telecom Act 1996
Misuse of telecom services
Unauthorized use of networks
Penalties
Crime Type | Punishment | Fine |
|---|---|---|
Phone Scam/Fraud | Up to 3 years imprisonment | Up to PKR 1 million |
Financial Fraud | Up to 7 years imprisonment | Up to PKR 5 million |
Identity Theft | Up to 3 years imprisonment | Up to PKR 1 million |
Cyber Stalking | Up to 3 years imprisonment | Up to PKR 1 million |
Prevention Tips: Avoid Becoming a Victim
While knowing how to report scam calls in Pakistan is important, prevention is better:
✓ Do's
Verify unknown numbers on TrueCally before answering
Check caller identity through official channels
Use call blocking apps and features
Register on DND (Do Not Disturb) service
Keep software updated on all devices
Enable two-factor authentication on accounts
Educate family members about common scams
Trust your instincts - if it feels wrong, it is
✗ Don'ts
Never share OTP codes with anyone
Don't give ATM PIN or card CVV over phone
Avoid clicking suspicious links in SMS/emails
Don't trust "prize winner" notifications
Never pay advance fees for jobs or loans
Don't share CNIC/passport details over phone
Avoid installing apps from unknown sources
Don't respond to pressure tactics or urgent demands
Resources and Contact Information
Complete directory for how to report scam in Pakistan:
Government Authorities
Authority | Contact | Purpose |
|---|---|---|
PTA | 0800-55055 | Spam calls, telecom fraud |
FIA Cyber Crime | 9911 | All cyber crimes, fraud |
State Bank | 021-111-727-273 | Banking fraud |
SECP | 051-9207091 | Investment fraud |
Mobile Operators
Jazz: 111 or 0300-0000-111
Telenor: 345 or 0345-0000-345
Zong: 310 or 0310-0000-310
Ufone: 333 or 0333-0000-333
Community Resources
TrueCally: truecally.com - Report and check scam numbers
Pakistan Cyber Security: Facebook groups and forums
Consumer Rights: consumerrights.pk
Frequently Asked Questions (FAQs)
❓ How do I report scam calls in Pakistan?
Call PTA helpline at 0800-55055 or file online complaint at complaint.pta.gov.pk. For serious fraud, also report to FIA Cyber Crime at 9911 or fia.gov.pk/cybercrime. Additionally, report on TrueCally.com to warn the community.
❓ What information do I need to report a scammer number?
You need: the scammer's phone number, date and time of call, description of the scam attempt, any evidence (screenshots, recordings), and your contact details for follow-up.
❓ How long does it take for action after reporting?
PTA typically responds within 7-14 days. FIA Cyber Crime investigations can take 2-4 weeks for initial review. Urgent cases involving financial loss are prioritized.
❓ Can I report anonymously?
While you can report on TrueCally anonymously, official complaints to PTA and FIA require your identity for verification and follow-up. Your information is kept confidential.
❓ What happens to the scammer after I report?
The number may be temporarily suspended, investigated by authorities, and permanently blocked if verified as fraudulent. Scammers can face imprisonment up to 7 years and fines up to PKR 5 million under PECA 2016.
❓ How do I report a fraud website?
Report to FIA Cyber Crime at fia.gov.pk/cybercrime, Google Safe Browsing, and the domain registrar. Include the complete URL, screenshots, and description of fraudulent activity.
❓ Can I get my money back if I was scammed?
If you report immediately to FIA Cyber Crime and your bank, there's a chance of recovery. File an FIR at your local police station and provide all transaction details. Quick action increases recovery chances.
❓ Is call recording legal in Pakistan for evidence?
Recording your own phone conversations is generally legal in Pakistan. However, consult with authorities about admissibility as evidence. Always inform FIA if you have recordings.
❓ How do I report scam emails?
Use your email provider's "Report Phishing" feature, forward to FIA at complaint@nr3c.gov.pk, and report to Anti-Phishing Working Group at reportphishing@apwg.org.
❓ What if the scammer is using a foreign number?
Report to FIA Cyber Crime as they can coordinate with international agencies. Also report to PTA and your mobile operator to block the number from reaching Pakistani users.
❓ Can I report on behalf of someone else?
Yes, but you'll need their consent and details. For elderly or vulnerable victims, family members can file complaints on their behalf with proper documentation.
❓ How do I report a scammer on social media?
Use the platform's reporting feature (Facebook, Instagram, WhatsApp), report to FIA Cyber Crime, and warn others on TrueCally if a phone number is involved.
❓ What if I shared my OTP or PIN with a scammer?
Immediately: 1) Call your bank to block accounts, 2) Change all passwords, 3) Report to FIA Cyber Crime (9911), 4) File FIR at police station, 5) Monitor accounts for unauthorized transactions.
❓ How can I check if a number is reported as scam?
Visit TrueCally.com and search the number. You'll see spam score, community reports, and warnings from other users who encountered the same scammer.
❓ Do I need to report to multiple authorities?
Yes, for maximum impact. Report to PTA for telecom action, FIA for legal investigation, your operator for blocking, and TrueCally for community awareness. Each serves a different purpose.
Conclusion: Take Action Against Scammers
Knowing how to report scam calls in Pakistan empowers you to fight back against fraudsters and protect your community. Every report matters - it helps authorities identify patterns, take legal action, and prevent others from becoming victims.
Remember the key steps:
Document everything - gather evidence before reporting
Report to multiple authorities - PTA, FIA, operators, TrueCally
Follow up - track your complaint status
Warn others - share on community platforms
Stay vigilant - prevention is better than cure
Encountered a Scam? Report It Now!
Help protect yourself and others by reporting scam numbers to the community
✓ Quick & Easy ✓ Help Others ✓ Fight Fraud Together
⚠️ Remember: Never share OTP codes, ATM PINs, or personal information over phone calls. Always verify caller identity through official channels. Report suspicious activity immediately to protect yourself and others!
Last Updated: March 2026 | This guide is regularly updated with the latest reporting procedures and contact information for Pakistani authorities.