Privacy Policy

At TrueCally, we are committed to providing a safe and transparent platform for identifying phone numbers and preventing fraud. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information.

We collect information to provide and improve our services. This includes:

• Publicly Available Data: Phone number metadata (carrier, location, line type) sourced from public records and telecommunications data.
• User-Submitted Data: Reviews, spam reports, tags, and comments you voluntarily contribute to the community.
• Technical Data: IP addresses, browser type, device information, and operating system to ensure site security and prevent abuse.
• Cookies & Usage Data: Information about how you interact with our website to improve user experience (see our Cookie Policy).

Our data comes from a variety of sources to ensure accuracy and relevance:

• Public Records: Aggregated data from publicly accessible government and telecommunications directories.
• Community Contributions: Real-time reports and feedback from our user base.
• Third-Party Data Providers: Licensed data from reputable partners for caller identification and spam detection.

We use the collected data for the following purposes:

• To provide accurate caller identification and spam risk assessments.
• To maintain the security and integrity of our platform.
• To analyze usage trends and improve our website's functionality.
• To comply with legal obligations and enforce our Terms of Service.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• User Accounts: Retained until you request deletion.
• Logs & Technical Data: Retained for a limited period (typically 90 days) for security auditing.
• Public Records: Updated regularly; outdated information is removed as new data becomes available.

Regardless of your location, we respect your data privacy rights. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure (Right to be Forgotten): Request the removal of your personal data from our systems.
• Restriction: Object to specific processing of your data.

To exercise these rights, please contact us or use our automated opt-out tools.

We respect your right to privacy. If your phone number is listed on our site and you wish to remove it, you can do so easily.

Note: We verify ownership of the number (via OTP or other methods) before processing removal requests to prevent abuse.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@truecally.com
• Address: [Country/Region of Operation]
• Response Time: We aim to respond to all inquiries within 24-48 hours.